Shipping policy

Thank you for shopping with BENIGN.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or holidays.

Estimated delivery times:

Shipping times may vary depending on location and courier services.

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions.

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 24–48 hours to update.

Occasionally, shipping delays may occur due to:

We appreciate your patience in such situations.

Please ensure your shipping address is correct before placing an order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your package is marked as delivered but cannot be located, please contact the shipping carrier first.

If further assistance is required, contact our support team.